Do you know that you can make free calls from any public phones at Singapore Airport? You can call to any number in Singapore, even to mobile phones, for FREE.
This is one of the great things that Changi Airport offers to visitors from around the world. I always take full advantage of it, calling my friends and business partners to inform them that I am in Singapore.
Changi Airport also provides free internet access, duty free shopping for a great range of products, cafes, bookshops, darkened area for sleeping and resting. It offers not only a great service but a wonderful experience. It is also getting better everytime...absolutely fantastic!
Lessons:
Providing a great service and experience is very important for any organisations wanting to build customer loyalty.
Learn and Grow!
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