Yesterday the tour guide said that we were going to go to the Windows of the World and it would take about one hour to get there due to traffic jam. This morning however, they took us to a souvenir shop without telling us in advance. No wonder that they insisted that we left the hotel earlier because we would waste time looking at these souvenirs! Most of us felt very upset because the tour guide deceived us by not telling the truth.
This is the second time that they didn't tell us the whole truth. Yesterday when we visited the cultural village, they had two photographers taking photos. At first they said that they would give us one free family photo. They did give us one photo, size 3R. Then they asked us to buy the whole set (5R group photo, photo on a plate, and framed family photo)for RMB 220. It's just too expensive! I didn’t buy because I felt cheated.
I think they know inside their heart that what they do would displease us, thus they didn't tell the whole truth.
In my opinion, not telling the whole truth means being dishonest. These people justified themselves that they are not lying because they did give us the free photo, they did take us to visit the Wonders of the World. But somehow we still feel cheated and disappointed.
After the whole episode, I don't trust them anymore. I don't think I would do business with them again in the future because they value money more than relationship.
This act of dishonesty has cost them more than they realise...losing trust, business, relationship, and much more.
1. Be honest by telling the whole truth and not half-truth.
2. Trust is very important in any relationship and trust is built through honesty.
No comments:
Post a Comment